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Terms & Conditions

By booking on to our course, you accept our General Training Terms and Condition

  1. General Terms and Conditions

    1. Students must agree to the following terms and conditions as part of the booking process.  Failure to do so will result in booking not being authorised.

    2. Participants arriving more than 20 minutes late may be refused entry on our course 

    3. Failure of participants to attend the full duration of the event will result in incompletion of the course and relevant certificates will not be issued

    4. Cancelation fees will apply once a booking request has been placed 

    5. Students are required to ensure that fully payment has been made at the time by the date of the course.

    6. If a training course is cancelled due to any of the following: Low intake of students; Unforeseen circumstances such as sickness to facilitator, departmental emergencies - Students will be rebooked on to the next available date or an ad hoc session will be provided to accommodate these cancellations a refund will not be issued.

    7. Students who fail to turn up on the  date will not be offered alternative booking date and will be liable for the full cost of the course

    8. We reserve the right to cancel clinical sessions at late notice due to unforeseen or emergency circumstances

    9. Students will be required to comply with all local policies and procedures.

    10. All clinical sessions are subject to availability.

    11. Our training materials and documentation are controlled and owned by Kosmetik Academy. These are not to be distributed or shared to third parties. Any breaches in this will result in termination of contract.

    12. In case the government public health measures prevent us from providing a face-to-face training the course will be postponed until the restrictions are lifted. 

    13. These terms and conditions supersede any and all previous terms and conditions under

  2. Refunds & Cancellation Policy

    1. Cancellations of 21 days notice will result in a full refund for the client.

    2. Cancellations of 14 days will result in a credit being issued for future courses.

    3. Cancellations of 7 days will result in 100% of the deposit being retained.

    4. Failure to attend will result in 100% of the deposit being retained.

    1. We reserves the right to retain 100% of the booking fee if the contract is terminated

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